EXCEPTIONS / NON-RETURNABLE ITEMS

We do not allow returns based on the following:

• Products received without authorization

• Products purchased during a promotional sale period (more than 30% off) or on markdown/final sale.

• Accessories, underwear, lingerie

• Swimwear without tags and hygiene slips

• Products received in a condition other than their original condition

• Products that appear worn, smell of perfume, smoke, deodorant or body odor

• Products that are marked or damaged in any way, that includes fake tan, deodorant and makeup.

• Gift cards

Our returns team has the right to refuse any returned item that does not meet the original condition. The returned item will not be sent back to the customer.

Please get in touch if you have questions or concerns about your specific item.