We ship worldwide! 🌎
TRACK YOUR ORDER​
Orders can be tracked at track.faileunion.com.​
Tracking information may take up to 5 days to be reflected. Please contact our support team if you require further assistance.
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Free shipping for orders $70 and above. Otherwise just $5.99 flat shipping fee. And applicable worldwide.
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We absolutely understand that anxiety the moment you placed an order online. Although FAILEUNION strives to automate most processes to keep customers satisfied, there are areas that will need to be fulfilled manually. And in light of the Covid-19 situation, various shipping measures may be in effect to ensure customers receive their packages safely so we encourage our customers to check this page frequently for updates.
Excluding order processing time, deliveries are open to the following zones. Scroll below table to check your shipping zone and delivery times:
|
ZONE / COUNTRY
|
DELIVERY TIME
|
|---|---|
|
US
|
3 - 5 business days
7 - 10 business days
|
|
Canada
|
6 - 10 business days
|
|
UK
|
7 - 10 business days
|
|
Europe
|
7 - 10 business days
|
|
Africa
|
10 - 14 business days
|
|
Australia
|
10 - 12 business days
|
|
Russia
|
5 - 7 business days
|
|
Asia I: Taiwan, Macau, Hong Kong
|
3 - 5 business days
|
|
Asia II: Japan, South Korea
|
3 - 5 business days
|
|
Asia III: Singapore, Malaysia, Indonesia
|
3 - 5 business days
|
|
Asia IV: Thailand, Philippines
|
5 - 7 business days
|
|
Other Zones
|
10 - 12 business days
|
* We have limited local inventory in the US hence some orders may be dispatched from our international warehouse. Please contact us if you have any questions.
** These areas may experience delays due to recent pandemic control measures and local strikes: Canada, United Kingdom
YOU SHOULD KNOW:
- All deliveries are pending approval and product availability.
- Estimated delivery dates shown on product pages are estimated by shipping carriers in real-time and does not include processing times.
- Delivery times can also be impacted by precautionary measures taken by shipping carriers and customs clearance due to Covid-19, which may cause extensive delays.
- Orders are processed Monday-Friday.
- We do not ship Saturdays, Sundays, or holidays.
- Watch out our email after placing order. We may need additional information to process your order.
- Delivery attempts made more than 2 times will automatically assign the package to be returned to us. Please ensure your contact information is valid for the delivery team to contact you.
- FAILEUNION is not responsible for lost or stolen packages. Please contact your local postal office to assist in compensation.
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